Question 1

How quickly can you fix my motor failure?

Accepted Answer

In most cases, we can diagnose and repair motor failures the same day you call. Our technicians carry common replacement parts in their service vehicles, allowing for immediate repairs. For more complex issues requiring special parts, we typically complete repairs within 24-48 hours. Emergency motor repairs are available 24/7 — just call (509) 509-1787 for priority service.

Question 2

What causes motor failure in garage doors?

Accepted Answer

Motor failure can result from several factors: age and normal wear (most motors last 10-15 years), power surges from storms, overheating from lack of maintenance, stripped gears from forcing a stuck door, or electrical issues. Regular maintenance can prevent many motor problems. Signs of impending failure include unusual noises, slow operation, intermittent function, or the motor running but the door not moving.

Question 3

Do you offer financing for new wood door installations?

Accepted Answer

We understand that a new wood garage door is a significant investment. While we don't offer in-house financing, we accept all major credit cards and can work with you on payment arrangements for larger projects. We also provide detailed written quotes so you can plan your budget accordingly. Contact us for a free estimate and to discuss payment options.

Question 4

What areas do you serve?

Accepted Answer

We proudly serve the greater Spokane area including Spokane, Cheney, Medical Lake, Airway Heights, Deer Park, Davenport, Sprague, Rockford, Fairfield, and Spangle. We've been locally owned and operated in Reardan for 31+ years.

Question 5

What's included in your 3-year warranty?

Accepted Answer

Our comprehensive 3-year warranty covers all parts and labor on installations and repairs. If anything we installed or repaired fails within three years due to workmanship or parts defects, we'll fix it at no additional cost. This no-hassle guarantee reflects our confidence in our work.

Question 6

Do you offer emergency service?

Accepted Answer

Yes! We're on-call 24/7 for garage door emergencies. Whether your door is stuck open, stuck closed, or has a broken spring, we provide priority emergency response. Call (509) 509-1787 any time, day or night.

Question 7

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance once a year to keep your garage door operating safely and efficiently. During a maintenance visit, we inspect all components, lubricate moving parts, test safety features, and make adjustments as needed.

Question 8

Why choose wood garage doors?

Accepted Answer

Wood garage doors offer unmatched beauty and can significantly boost your home's curb appeal and value. They provide excellent insulation, can be customized to match your home's architecture, and with proper maintenance, last for decades.

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